To access TACtics Online, select your product portfolio:
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Because you depend on your network for daily business operations — and you strive to sustain and increase productivity — network availability and uptime are essential. We provide 24x7x365 expert remote technical assistance online. This package features our Web-based tool, TACtics Online, where you can download selected software releases, open cases, store network drawings, and more.
TACtics Online provides Ericsson customers and channel partners with web-based support. This includes validated solutions to technical support issues, the ability to download selected software releases, and access to techtips, FAQs, and documentation.
To access all the features of TACtics Online, you must have a valid Ericsson Customer Support Agreement. If you are not a Ericsson customer, you can create a public access account. This provides you with limited access to some of the features of TACtics Online.
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